"Having trouble downloading a large file?  You're using AOL, Aren't you?"

...That's typically how the conversation begins... followed by "Yes... how did you know?!"

AOL users typically have difficulty downloading large files because AOL, for some unknown reason, believes users shouldn't be connected for more than about 15 minutes without being knocked offline.  Unfortunately, there's nothing we can do to eliminate this problem, but we have two suggestions...

Option 1:

Switch to an ISP who doesn't unceremoniously knock you offline every few minutes.  You may also wish to consider some of the free internet services such as:

	Juno
	NetZero
	Access 4 Free

You'll have to put up with a bit of advertising while online, but the price is right. Typically, they allow 10 hours per month of access for free, which is plenty of time if all you are using it for is downloading

If you'd rather not have to contend with advertising, there are many services that offer unlimited internet access for under $10/month. Compare that to AOL's $23.95/month. So, stop wasting money with an inferior provider, take off the training wheels, and switch to a real ISP.  While you're at it, consider high-speed access such as DSL or cable modem service if it's available in your area.

Option 2:

Use a utility such as Real Download.  This program allows you to download large files by allowing the download to pick up where it left off when you were knocked off line.  While you'll still have to reconnect, you won't have to start over.  We've experimented with this utility and have found it to be indispensable if you're stuck using AOL.  Both free and licensed version are available.